How to make a Chatbot loved by customer, host: Gustav Elveros, TOPdesk 2023 Multidisciplinary Conference, @Krowden

How to make a Chatbot loved by customer

Understand what makes a Chatbot successful and loved by the end users. Chatbots ability to create and even boost satisfaction is often questioned. But our experience shows that Chatbot's can successfully delight end users, if implemented correctly. We will speak about these do's and don'ts in our session, showcasing how one of our clients have successfully done this in the German market

22-06-2023 11:40 - 12:20

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How to make a Chatbot loved by customer

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